Frequently Asked Questions

If you’re new to Siammali, welcome! Click here to get started with 5 easy steps.

Yes, we can help you receive money from overseas. Please ask the sender to transfer the money using Ria Money Transfer ( https://www.riamoneytransfer.com/us/en). Once done, please visit our branch along with the PIN number provided by the sender and your valid ID to receive the money.

Our fees differ from countries and corridors of transfers with typical fees starting at BND 5 and upwards. The fees are subject to change and can be reviewed at any given time on our currency converter. For more accurate information, kindly contact us at +673 7172022 .

You can send up to BND 5000 per transfer, per day. The maximum amount you can send in 30 days is BND 15,000.

If you would like to send more than this, we ask that you visit our branch to provide additional information including an ID and other necessary documentation that will help us ensure a safe and secure transfer per AML (Anti Money Laundering) guidelines.

For example, additional documents that are required:

  • For personal account: salary slip, bank statement (recent 3 months)
  • For business account: company registration and certificate, 16/17, invoice
  • Documents to justify purpose of transaction and source of funds.
  1. Your valid ID
  2. Your recipient’s name
  3. Their account details (bank name, bank account number, etc.)
  4. Their phone number (optional)

Monday to Sunday:  9am to 8pm
Please note we will be closed 12pm to 2pm on Fridays.

Yes, you can sign up and register as a business with us. We need the following documents to register:

  1. Certificate of incorporation (16/17 and Form X)
  2. One of the director’s ID

Personal accounts must be used only for individual or personal purposes, therefore you must create a separate business account to use for business purposes.

The required documents are:

  1. Company registration certificate, 16/17
  2. One of the director’s ID

We cater to both individuals and corporates by helping you transfer money overseas or receive money from overseas. We are one of the leading digital cross border payments company based in Brunei. Changing the complex nature of global payments, we exist to make money transfer simpler for you.

Our transparent platform offers cost-effective money transfers, anywhere, anytime, with competitive rates and minimal mark-up applied. You’ll always get a full breakdown of every money transfer you make too.

Yes, your money is safe with Siammali Remittance. We are registered under and licensed with Autoriti Monetari Brunei Darussalam (AMBD) . Our rigorous verification processes also guarantee that your money is safe with us and reaches the right recipients fast.

You can contact our support team via over the counter or WhatsApp, chat to make any changes.

*Please note, once the funds have been transferred to the recipient, the transaction cannot be cancelled.

Contact us at +673 7172022 for more inquiries or clarification.